Great suggestion. How we start conversations and frame questions can really change the results. I recall some mindfulness advice I heard recently (can’t remember which expert said it), something to this effect: Instead of aking someone the routine “how are you” question, which typically yields a pat response like “fine,” ask something more specific, like “what good things happened to you today.” Not suggesting that’s the perfect opener, but to your point, it’s helpful to prompt people in meaningful ways if we wish to seek insights into what’s really on their minds.